Actually she’s still doing a little bit of work from home which is great; we’ve decided to instal a special hot line when we don’t know the answer to a particular problem!

You might not have ever met Sally but so many people have corresponded with her over the years. Sally started working for MoB when I was slightly younger and very much shorter than I am today. She’s seen all eight grandchildren of Tricia’s come into the office including photocopying Poppy’s hand since she was two years old (Poppy celebrated her 18th birthday in April this year).